/* Vchat Core 0.36.39-alpha — Analytics Portal */
.vchat-analytics-portal{max-width:none!important;padding-bottom:64px!important}
.vchat-analytics-heading{align-items:flex-end!important;gap:28px!important;margin-bottom:18px!important}
.vchat-analytics-heading>div:first-child{max-width:860px}
.vchat-analytics-heading h1{font-size:clamp(34px,3.6vw,58px)!important;line-height:1.02!important;letter-spacing:-.045em!important;max-width:900px!important;margin:10px 0 10px!important}
.vchat-analytics-heading p{font-size:16px!important;line-height:1.6!important;max-width:780px!important;color:#77738d!important}
.vchat-analytics-period-control{width:190px;flex:0 0 190px;border:1px solid #e4e1ef;background:#fff;border-radius:18px;padding:12px 14px;box-shadow:0 8px 24px rgba(35,30,65,.04)}
.vchat-analytics-period-control label{display:grid;gap:6px;font-size:11px!important;text-transform:uppercase;letter-spacing:.12em;font-weight:800;color:#8a849d}
.vchat-analytics-period-control select{border:0!important;background:transparent!important;padding:0 26px 0 0!important;min-height:30px!important;font-size:15px!important;font-weight:800;color:#25213d;box-shadow:none!important}
.vchat-analytics-period-control small{display:block;margin-top:4px;font-size:11px!important;color:#9892aa}

.vchat-analytics-tabs{position:sticky;top:0;z-index:18;display:flex;gap:6px;padding:7px;margin:0 0 20px;border:1px solid #e3e0ee;background:rgba(247,246,252,.9);backdrop-filter:blur(16px);border-radius:16px;overflow:auto;scrollbar-width:none}
.vchat-analytics-tabs::-webkit-scrollbar{display:none}
.vchat-analytics-tabs button{border:0!important;background:transparent!important;color:#77718d!important;border-radius:11px!important;padding:11px 18px!important;min-height:42px!important;white-space:nowrap;font-size:14px!important;font-weight:800!important;box-shadow:none!important}
.vchat-analytics-tabs button:hover{background:#fff!important;color:#55459f!important}
.vchat-analytics-tabs button.is-active{background:#fff!important;color:#55459f!important;box-shadow:0 4px 14px rgba(43,35,82,.08)!important}

.vchat-analytics-view{display:block;animation:vchatAnalyticsIn .18s ease}
.vchat-analytics-view[hidden]{display:none!important}
@keyframes vchatAnalyticsIn{from{opacity:.4;transform:translateY(3px)}to{opacity:1;transform:none}}

.vchat-analytics-kpis{display:grid!important;grid-template-columns:repeat(4,minmax(0,1fr))!important;gap:12px!important;margin:0 0 18px!important}
.vchat-analytics-kpis article{min-width:0!important;min-height:128px!important;padding:20px!important;border-radius:20px!important;border:1px solid #e3e0ee!important;background:#fff!important;box-shadow:0 8px 30px rgba(35,29,68,.035)!important;display:flex!important;flex-direction:column!important;align-items:flex-start!important;justify-content:flex-end!important;overflow:hidden!important;position:relative}
.vchat-analytics-kpis article small{font-size:12px!important;font-weight:800!important;letter-spacing:.02em!important;color:#817b94!important;margin-bottom:auto!important;text-transform:none!important}
.vchat-analytics-kpis article strong{font-size:30px!important;line-height:1!important;letter-spacing:-.035em!important;color:#25213d!important;margin:14px 0 7px!important}
.vchat-analytics-kpis article span{font-size:12px!important;line-height:1.35!important;color:#9993a8!important}
.vchat-analytics-kpis-primary article:first-child{background:linear-gradient(145deg,#3d316f,#5b49a9)!important;border-color:transparent!important}
.vchat-analytics-kpis-primary article:first-child small,.vchat-analytics-kpis-primary article:first-child strong,.vchat-analytics-kpis-primary article:first-child span{color:#fff!important}
.vchat-analytics-kpis-primary article:first-child:after{content:"";position:absolute;width:140px;height:140px;border-radius:50%;right:-42px;top:-55px;background:rgba(255,255,255,.07)}

.vchat-analytics-main-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(320px,.8fr);gap:16px;margin-bottom:16px}
.vchat-analytics-card{background:#fff;border:1px solid #e3e0ee;border-radius:22px;box-shadow:0 10px 34px rgba(35,29,68,.035);padding:22px;min-width:0}
.vchat-analytics-card>header{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin:0 0 20px!important;border:0!important;padding:0!important}
.vchat-analytics-card header small,.vchat-analytics-section-intro span{display:block;font-size:11px!important;line-height:1.2!important;letter-spacing:.11em!important;text-transform:uppercase;font-weight:900;color:#6554b8!important;margin-bottom:7px}
.vchat-analytics-card header h2,.vchat-analytics-section-intro h2{font-size:22px!important;line-height:1.15!important;letter-spacing:-.025em!important;color:#27223e!important;margin:0 0 5px!important}
.vchat-analytics-card header p,.vchat-analytics-section-intro p{font-size:13px!important;line-height:1.45!important;color:#8c879d!important;margin:0!important}
.vchat-analytics-card header button{border:0!important;background:transparent!important;color:#5c4ba6!important;font-size:13px!important;font-weight:800!important;padding:7px!important;box-shadow:none!important}

.vchat-analytics-legend{display:flex;align-items:center;gap:7px;font-size:11px!important;color:#837e92;white-space:nowrap;padding-top:4px}
.vchat-analytics-legend i{width:9px;height:9px;border-radius:50%;display:inline-block;margin-left:7px}
.vchat-analytics-legend i:first-child{margin-left:0}
.vchat-analytics-legend .is-in,.vchat-analytics-bar-col .is-in{background:#6554b8}
.vchat-analytics-legend .is-out,.vchat-analytics-bar-col .is-out{background:#b7afe7}
.vchat-analytics-legend .is-new,.vchat-analytics-bar-col .is-new{background:#6554b8}
.vchat-analytics-legend .is-resolved,.vchat-analytics-bar-col .is-resolved{background:#7bbf9a}
.vchat-analytics-bars{height:255px;display:flex;align-items:stretch;gap:5px;padding:16px 2px 0;border-top:1px solid #f0eef5;overflow:hidden}
.vchat-analytics-loading{margin:auto;color:#9993a8;font-size:13px}
.vchat-analytics-bar-col{flex:1 1 0;min-width:7px;display:flex;flex-direction:column;align-items:center;gap:7px}
.vchat-analytics-bar-col>span{height:205px;width:100%;display:flex;align-items:flex-end;justify-content:center;gap:2px}
.vchat-analytics-bar-col i{display:block;width:min(11px,42%);min-height:2px;border-radius:5px 5px 2px 2px;transition:height .25s ease}
.vchat-analytics-bar-col small{font-size:9px!important;color:#aaa4b6!important;white-space:nowrap;transform:rotate(-30deg);transform-origin:center top;margin-top:2px}

.vchat-analytics-insight-card{background:linear-gradient(155deg,#292348,#3e326d)!important;border-color:transparent;color:#fff}
.vchat-analytics-insight-card header small,.vchat-analytics-insight-card header h2{color:#fff!important}
.vchat-analytics-primary-insight{display:grid;grid-template-columns:42px 1fr;gap:12px;align-items:start;padding:16px 0 18px;border-bottom:1px solid rgba(255,255,255,.12)}
.vchat-analytics-primary-insight>span{display:grid;place-items:center;width:42px;height:42px;border-radius:13px;background:#fff;color:#6554b8;font-size:18px}
.vchat-analytics-primary-insight strong{font-size:17px!important;line-height:1.28!important;color:#fff!important;display:block}
.vchat-analytics-primary-insight p{font-size:12px!important;line-height:1.45!important;color:rgba(255,255,255,.68)!important;margin:6px 0 0!important}
.vchat-analytics-insight-list{display:grid;gap:8px;padding-top:14px}
.vchat-analytics-insight-list>div{display:grid;grid-template-columns:28px 1fr;gap:10px;align-items:start;padding:10px;border-radius:12px;background:rgba(255,255,255,.065)}
.vchat-analytics-insight-list b{display:grid;place-items:center;width:28px;height:28px;border-radius:9px;background:rgba(255,255,255,.1);font-size:12px;color:#fff}
.vchat-analytics-insight-list strong{display:block;color:#fff!important;font-size:12px!important;line-height:1.3!important}
.vchat-analytics-insight-list small{display:block;color:rgba(255,255,255,.62)!important;font-size:10.5px!important;line-height:1.35!important;margin-top:3px}

.vchat-analytics-channel-snapshot{margin-bottom:0}
.vchat-analytics-channel-strip{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}
.vchat-analytics-channel-strip>div{position:relative;border-radius:15px;background:#f8f7fc;padding:14px;min-width:0;overflow:hidden}
.vchat-analytics-channel-strip span{display:flex;justify-content:space-between;gap:8px;min-width:0}
.vchat-analytics-channel-strip b{font-size:13px!important;color:#2e2945;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.vchat-analytics-channel-strip small{font-size:10px!important;color:#9993a8;display:block;margin-top:2px}
.vchat-analytics-channel-strip strong{font-size:18px!important;color:#5746a3;display:block;margin:9px 0}
.vchat-analytics-channel-strip i{display:block;height:5px;border-radius:999px;background:#ebe8f4;overflow:hidden}
.vchat-analytics-channel-strip em{display:block;height:100%;border-radius:999px;background:#6554b8}

.vchat-analytics-section-intro{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;padding:7px 2px 16px}
.vchat-analytics-section-intro h2{font-size:28px!important}
.vchat-analytics-section-intro p{font-size:14px!important;max-width:640px}

.vchat-analytics-channel-grid{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px!important}
.vchat-analytics-channel-card{display:grid;grid-template-columns:48px minmax(0,1fr) auto;gap:14px;align-items:center;background:#fff;border:1px solid #e3e0ee;border-radius:20px;padding:18px;box-shadow:0 8px 28px rgba(35,29,68,.035);min-width:0}
.vchat-channel-mark{width:48px;height:48px;border-radius:14px;display:grid;place-items:center;background:#efecfb;color:#5c4aa9;font-size:12px;font-weight:900}
.vchat-channel-mark.is-ig,.vchat-channel-mark.is-instagram{background:#fff0f6;color:#c53e78}.vchat-channel-mark.is-fb,.vchat-channel-mark.is-messenger{background:#edf4ff;color:#316bce}.vchat-channel-mark.is-wa,.vchat-channel-mark.is-whatsapp{background:#eaf9f0;color:#278459}.vchat-channel-mark.is-web{background:#efecfb;color:#5c4aa9}
.vchat-analytics-channel-card small{font-size:10px!important;color:#9993a8;text-transform:uppercase;letter-spacing:.08em;font-weight:800}
.vchat-analytics-channel-card h3{font-size:16px!important;color:#29243e;margin:3px 0 2px!important}
.vchat-analytics-channel-card p{font-size:11px!important;color:#918b9e!important;margin:0 0 9px!important}
.vchat-analytics-channel-card i{display:block;height:6px;border-radius:99px;background:#ece9f5;overflow:hidden}
.vchat-analytics-channel-card em{display:block;height:100%;background:#6554b8;border-radius:99px}
.vchat-analytics-channel-card>strong{font-size:22px!important;color:#5847a4}

.vchat-analytics-business-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(280px,.7fr);gap:14px;margin-bottom:16px}
.vchat-analytics-funnel{display:grid;gap:14px}
.vchat-analytics-funnel>div{display:grid;grid-template-columns:150px 1fr 30px;gap:12px;align-items:center}
.vchat-analytics-funnel span b{display:block;font-size:12px;color:#2b263e}.vchat-analytics-funnel span small{display:block;font-size:10px!important;color:#9a94a6;margin-top:2px}
.vchat-analytics-funnel i{height:8px;border-radius:99px;background:#edeaf5;overflow:hidden}.vchat-analytics-funnel em{display:block;height:100%;background:#6554b8;border-radius:99px}.vchat-analytics-funnel>div>strong{font-size:14px;color:#403861;text-align:right}
.vchat-analytics-business-note{display:grid;grid-template-columns:44px 1fr;gap:13px;align-content:start;background:#f5f2ff}
.vchat-analytics-business-note>span{display:grid;place-items:center;width:44px;height:44px;border-radius:13px;background:#6554b8;color:#fff;font-size:18px}
.vchat-analytics-business-note small{font-size:10px!important;text-transform:uppercase;letter-spacing:.09em;font-weight:900;color:#7467b8}.vchat-analytics-business-note h3{font-size:18px!important;line-height:1.3!important;color:#2b2643;margin:5px 0!important}.vchat-analytics-business-note p{font-size:12px!important;line-height:1.5!important;color:#817b93!important}

.vchat-analytics-experience-grid{display:grid;grid-template-columns:minmax(300px,.7fr) minmax(0,1.3fr);gap:14px}
.vchat-analytics-csat-card{display:flex;flex-direction:column;justify-content:center;align-items:flex-start;min-height:300px;background:linear-gradient(145deg,#f7f5ff,#fff)}
.vchat-analytics-csat-card>small{font-size:11px!important;text-transform:uppercase;letter-spacing:.1em;font-weight:900;color:#6554b8}.vchat-analytics-csat-card>strong{font-size:58px!important;line-height:1!important;letter-spacing:-.05em!important;color:#2a2540;margin:12px 0!important}.vchat-analytics-csat-card>p{font-size:13px!important;color:#817b91!important;margin:0 0 24px!important}
.vchat-csat-scale{display:grid;grid-template-columns:auto 1fr auto;gap:10px;align-items:center;width:100%;font-size:18px}.vchat-csat-scale i{height:9px;border-radius:99px;background:#ece9f5;overflow:hidden}.vchat-csat-scale em{display:block;height:100%;width:0;background:linear-gradient(90deg,#ef8a91,#e9b869,#77bb92);border-radius:99px;transition:width .3s ease}
.vchat-feedback-row{display:grid!important;grid-template-columns:92px 1fr!important;gap:14px!important;padding:13px 0!important;border-bottom:1px solid #efedf4!important;align-items:start!important}
.vchat-feedback-row:last-child{border-bottom:0!important}.vchat-feedback-row>span{font-size:13px!important;color:#d39a33!important;letter-spacing:1px}.vchat-feedback-row strong{font-size:13px!important;color:#302b43!important}.vchat-feedback-row small{font-size:11px!important;color:#8f899d!important;line-height:1.4!important;margin-top:3px!important;display:block!important}

.vchat-analytics-portal .vchat-catalog-intelligence{margin-top:0!important;border-radius:22px!important;border:1px solid #e3e0ee!important;box-shadow:0 10px 34px rgba(35,29,68,.035)!important;background:#fff!important}
.vchat-analytics-portal .vchat-catalog-intelligence-head h2{font-size:23px!important}.vchat-analytics-portal .vchat-catalog-intelligence-head p{font-size:13px!important;line-height:1.45!important}.vchat-analytics-portal .vchat-catalog-analytics-summary article small{font-size:10px!important}.vchat-analytics-portal .vchat-catalog-analytics-summary article strong{font-size:20px!important}

@media (max-width:1180px){
  .vchat-analytics-main-grid,.vchat-analytics-business-grid{grid-template-columns:1fr}
  .vchat-analytics-channel-strip{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media (max-width:900px){
  .vchat-analytics-heading{align-items:stretch!important;flex-direction:column!important}
  .vchat-analytics-period-control{width:100%;flex-basis:auto}
  .vchat-analytics-kpis{grid-template-columns:repeat(2,minmax(0,1fr))!important}
  .vchat-analytics-channel-grid,.vchat-analytics-experience-grid{grid-template-columns:1fr!important}
}
@media (max-width:620px){
  .vchat-analytics-portal{padding-left:16px!important;padding-right:16px!important}
  .vchat-analytics-heading h1{font-size:34px!important}
  .vchat-analytics-heading p{font-size:15px!important}
  .vchat-analytics-tabs{margin-left:-2px;margin-right:-2px}
  .vchat-analytics-tabs button{font-size:13px!important;padding:10px 14px!important}
  .vchat-analytics-kpis{grid-template-columns:1fr 1fr!important;gap:9px!important}
  .vchat-analytics-kpis article{min-height:116px!important;padding:15px!important;border-radius:17px!important}
  .vchat-analytics-kpis article strong{font-size:26px!important}
  .vchat-analytics-kpis article small{font-size:11px!important}.vchat-analytics-kpis article span{font-size:11px!important}
  .vchat-analytics-card{padding:17px;border-radius:18px}
  .vchat-analytics-card>header{display:block}.vchat-analytics-legend{margin-top:10px}
  .vchat-analytics-bars{height:225px;gap:2px}.vchat-analytics-bar-col>span{height:180px}.vchat-analytics-bar-col small{font-size:8px!important}
  .vchat-analytics-channel-strip{grid-template-columns:1fr 1fr;gap:8px}.vchat-analytics-channel-strip>div{padding:11px}
  .vchat-analytics-section-intro h2{font-size:24px!important}
  .vchat-analytics-channel-card{grid-template-columns:42px minmax(0,1fr) auto;padding:14px}.vchat-channel-mark{width:42px;height:42px}
  .vchat-analytics-funnel>div{grid-template-columns:105px 1fr 24px;gap:8px}
  .vchat-analytics-csat-card>strong{font-size:48px!important}
}